[2003-06-20] Why Offshore Your Software and Web Development?
Unless you've been hiding under a rock someplace, you have no doubt heard of outsourcing - and, have very likely been directly affected by it. Perhaps your job was ‘outsourced'. In some cases - you become the ‘loser' - having your job given to some local competitor - in other cases, you may have become the ‘winner' - being able to continue the work you've always done, but under your own company now separate from the company you formerly worked for. Offshore Software Development or "Offshoring" The term "outsourcing" can also be extended - in cases where the work is now to be done outside the borders of your own country. A new, and popular term for this is called, "offshoring".

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[2003-06-20] Adapting Blog Technologies To Corporate e-Newsletters
Every January, trade publications put out a list of predictions for the coming year. They discuss products, services and trends that they think will change the way business is done, labeling these "disruptive technologies."

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[2003-06-19] The Little Corporation Who Cried Wolf
Recently I was working with a client, Bob, on a problem he was experiencing at work. He's a VP for a high-tech company who has gone through more re-orgs, mergers, acquisitions and other corporate changes than I could possibly begin to remember.

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[2003-06-16] 5 Top Certification Mistakes To Avoid
In the IT Industry, certification has become a globally recognized tool for professional development. Globally there is a huge need for qualified IT specialists. This has resulted in a mad or is it gold rush into certification. Certification is now a buzzword in IT. Unfortunately, many who go through the certification process get their fingers burnt.

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[2003-06-16] Knowledge Management Is a Key CRM Driver
Although more than two thirds of successful CRM programs will have integrated advanced knowledge management (KM) practices in their CRM processes by 2005, Gartner analysts say there is still confusion about what KM is and what it can do for CRM.

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[2003-06-06] In-House vs. Outsourced Telemarketing Programs
Q: Should I outsource telemarketing programs designed to identify qualified sales leads, or try to do it in-house? A: It depends on a number of things...

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[2003-06-06] The Definition Of A Qualified Lead
Q: What is the definition of a "qualified lead?" A: Although the definition changes from company to company (and rightfully so), generally you need the answers to the following "BANTS" questions to determine if a lead is qualified:

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[2003-06-03] Copy Cat or Born Leader
There has always been pressure on corporate leaders to perform well. Some have stretched and improved their competencies by learning more about themselves. Most have chosen to adopt best practices of those whom they respect to improve their own leadership style. So, which is the better method to develop leadership skills --- improve your innate signature talents or copy what others have developed and used successfully?

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[2003-06-02] Content Management: Seeking The Silver Bullet
There is no silver bullet that will solve your web content problem. There is no magical formula, no sleek software, that will take away the pain of badly written, badly organized content. Creating quality content that is well organized requires a lot of training, skill and hard work.

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